Westlands, 4010, Nairobi, Kenya

We’re open Monday – Friday, 8 a.m. – 5:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

How can I buy some solar products

TYou can buy one solar solutions directly on our Flex-Eco Shop

Which payment methods are accepted in the Online Shop?

Flex Energy offers flexible payment. Acceptable payment methods include; Mpesa, Airtel Money, Credit card or direct bank deposits. Cash payment is not accpted

How long will delivery take?

During will defer depending on our sales agents as well as the location of our distribution hubs. We try as much as we can to have delivery within 24 hours

How secure is shopping in the Online Shop? Is my data protected?

Ye. our system is very much secure. At Flex Energy, we value our clients and we try our best to secure data of all our client. Not third party can access your data without your consent.

How good are your solar products?

All our products are of high quality. We also provide warranty up to 2 years

I represent a business. How can we help?

At Flex Energy, we believe in business oriented solutions to poverty.We be glad to hear from you. Please visit our fundraising page or contact us directly. You can also send us a direct mail on: info[@]flexenergy.org

How can my organization partner with you?

You can simply get in touch with us on info[@]flexenergy.org and a member of our brilliant team will contact you

We want to fundraise for you. Can you please tell us how to do it?

Thank you for your interest in fundraising and/or donating for us. Simply go to the donation page and leave your donation. If you feel that you want to do something different, just let know by sending us a direct email via: info[@]flexenergy.org

I want to provide or sell technology to you. Please tell me how

Brilliant. Flex Energy embraces technology in the solar energy sector. Please make your request here.

Send us an email