Privacy Policy

Flex Energy operates https://flexenergy.org and https://flexenergy.org/shop. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site. This policy applies only to the Site and not to Flex Energy solar products.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

AUTHORIZED USE

This Website is not intended for use by children. Children under 18 years of age are not permitted to be our customers. If you are under the age of 18, do not use this Website and do not send us any information about yourself. If a child under 18 submits information through any part of our Website, and we become aware that the person submitting the information is a child, we will attempt to delete this information as soon as possible. Because we do not knowingly collect any personal information about children under 18, we do not knowingly use or disclose such information.

INFORMATION COLLECTION

When you engage in specific activities on our Website, such as ordering or applying for our Services, we request that you provide certain information by submitting it online. We may also obtain personal information during your use of our Services. Such information may include but is not limited to, your name, title, company, mailing, billing or shipping address, e-mail address, phone number, credit card information, and other personal information. Like many other websites, our Website automatically collects certain information and stores it into log files.

This information does not identify users individually and is not linked to your personal information. Collecting and storing such information allows us to analyze trends, diagnose problems with our servers, track the activity and movements of users around our website, and gather demographic information about our user base. To allow us to improve our Website and better respond to your orders and requests, we use “cookies” to track your visit. We also collect statistics on visitor traffic to our Website so that we can constantly improve its usefulness. All such statistics are anonymous and do not identify specific visitors. Some of our web traffic reports are created by using website monitoring conducted by Google Analytics. For more information about Google Analytics, including information on their method of collecting information, their Privacy Policy, and the ability to opt-out, you can visit Google Analytics online. We may anonymously track your visit to our Website by using cookies that are provided by a third party. We also use third-party vendors, including Google, to help manage our online advertising on another website. These third-party vendors also use cookies to serve our advertisements and this enables us to learn which advertisements bring customers to our Website. They also allow us to customize our Website to your needs. A cookie is a piece of information sent to your browser by a web server that uniquely identifies your browser and tracks for a visit. This information will not identify you personally and you remain anonymous unless you have previously provided us with your personal information. Most browsers are structured to accept cookies, but you can set your browser to turn them off or to notify you when you receive a cookie, giving you the option of deciding whether to accept it. You can see the cookies in the cookies folder on your computer and you can delete the cookies at any time. However, if you disable cookies, you may not be able to access certain areas or take advantage of certain features or services on our Website. To opt-out of our third-party vendor’s use of cookies please visit the Network Advertising Initiative opt-out page. To opt-out of Google’s use of cookies, please visit the Google Opt-Out page.

USE OF INFORMATION

While using our Site, we may collect, transfer, store, and process your personal information to:

  • Deliver to and bill you for our Services and communications concerning your account and customer service issues. Personal information may also be provided to a third party for credit card verification, billing and licensing compliance and usage purposes.
  • Provide to a third party performing services in support of our delivery of Services to you.
  • Provide you with commercial newsletters, information regarding service updates, targeted advertising, promotions, and special offers.
  • Provide you with the service, instructions, and assistance for a more personalized experience based on the information you provide to us, such as your language preferences, country locations, business type, and any content or other preferences.
  • Provide information to third party service and product providers selected by you through our Website. All such information that you choose to provide to us or directly to the third-party service or product provider will be subject to the privacy policy of the third-party provider selected by you and not to this Privacy Policy.
  • Access, use, preserve or disclose your personal information to satisfy any applicable law, rule, regulation, legal process, or governmental request and/or to protect the rights, property, and safety of Flex Energy, its users, or the public as required or permitted by law. We have no duty to notify you under such circumstances.
  • Resolve disputes and troubleshoot problems.
  • Promote our products and services with testimonials, feedback, and opinions provided by you, as further described in the Flex Energy Website Terms and Conditions.

SECURITY

The security of your Personal Information is important to us, but no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

LINKS

Our Website may contain links to another website or other website that may link to our Website. Please read carefully the privacy policies posted on such other websites. We are not responsible for the privacy practices, the content, the information collection practices, and the security measures of any website except our Website. Please be aware that this Privacy Policy only applies to our Website. We do not exercise control over the websites displayed as links or advertisements from within our various services. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. This Privacy Policy is inapplicable to such activity.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of Jan 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at [email protected]